FAQ - Summer 2020 Measures: Your questions, our answers:
Last updated 13/5/2020
Will the Portes du Soleil open this summer?
Rest assured that all those in tourist offices, mountain lift companies, accommodation providers, service providers and local shop owners are busy preparing for the summer season so that they can offer you a warm welcome in line with Government directives and their respective opening dates.
We all very much look forward to seeing you again here in the mountains, and we are working together, responsibly and in a spirit of solidarity, to welcome you in the best possible way.
Will the Bikeparks open? If so, when? And will MTB be allowed?
Provisional opening dates for the mountain lifts are as follows (subject to Prefectural approval):
- Les Gets: weekends from 30 May
- Champéry and Morgins: from 11 June
- Morzine and Châtel: from 27 June
- Avoriaz 1800: from 4 July
MTB is subject to rules and regulations issued by the French Cycling Federation, which are approved by the Minister of Sport:
- When not moving, I keep 1.5 metres away from all others;
- When moving, I keep at least 10 metres from other cyclists;
- Groups shall be no larger than 10 cyclists, respecting distancing guidelines;
- When greeting other cyclists, I do so without shaking hands, kissing or hugging or high-fives;
- Before and after my ride, I wear a facemask if I'm in a public place;
- I wash my hands and my equipment before and after I've finished riding for the day;
- Once back at my accommodation, I always take a proper shower.
What hygiene measures are in place to ensure visitors’ safety?
Everyone involved in tourism in resort (tourist offices, accommodation providers, businesses, shops ...) is putting in place measures to keep you safe. We are all ready to adapt to any new directives issued by the Government with regard to the deconfinement plan (facemasks, alcohol hand gel, social distancing measures, regular cleaning schedules...).
Will there be a Multi Pass? What activities will be available?
The summer 2020 Multi Pass. The Multi Pass will be available in Switzerland from 11 June and in France from 27 June.
Price: €2 per day as part of your accommodation package, €10 per day otherwise.
There will be no paper version of the Multi Pass brochure this year but an online guide will be updated every week in line with changes relating to the evolving health crisis.
The link will be available here soon.
Some activities will be subject to reduced opening or unavailable, as per Government directives relating to the health emergency.
What will the accommodation providers’ cancellation terms be? And the activity providers?
Each service provider is free to apply their own cancellation terms, so we advise you to contact your accommodation provider or activity provider for information about their specific circumstances.
Some of them have already let us know that they will be implementing adjusted conditions.