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FAQ - Summer 2020 Measures: Your questions, our answers:

  Last updated 9/9/2020

Will there be a Multi Pass? What activities will be available?

Multi Pass is extended until November 1st! Multi Pass at € 2 will no longer be sold from September 21. Multi Pass at 10 € / 11 CHF will be sold at the ski lifts on the opening dates of the latter, i.e: - in Morzine until September 13 - in Les Gets until September 20 - in Châtel until September 27 - and until November 1 in the Swiss ski resorts of the area (except Torgon). Season Multi Pass at 75 € or 85 CHF imperatively requires a passage at the ski lift ticket offices to be reloaded, on the following dates: - in Châtel (Pierre Longue) on September 25, 26, 27 - in Champéry-Les Crosets on September 21 and 26 and 27 and from October 3 to November 1 - in Morgins on September 21 and 26 and 27 and from October 3 to November 1

There will be no paper version of the Multi Pass brochure this year but an online guide will be updated every week in line with changes relating to the evolving health crisis. The link will be available here soon.

Some activities will be subject to reduced opening or unavailable, as per Government directives relating to the health emergency.



Will the Portes du Soleil open this summer?

Rest assured that all those in tourist offices, mountain lift companies, accommodation providers, service providers and local shop owners are busy preparing for the summer season so that they can offer you a warm welcome in line with Government directives and their respective opening dates.

We all very much look forward to seeing you again here in our mountains, and we are working together, responsibly and in a spirit of solidarity, to welcome you in the best possible way.

Will the Bikeparks open? If so, when? And will MTB be allowed?

Provisional opening dates for the mountain lifts are as follows (subject to Prefectural approval):

  • Les Gets: weekends from 30 May
  • Champéry and Morgins: from 11 June
  • Morzine and Châtel: from 27 June
  • Avoriaz 1800: from 4 July

Please find the lift timetables here

MTB is subject to rules and regulations issued by the French Cycling Federation, which are approved by the Minister of Sport:

  1. When not moving, I keep 1.5 metres away from all others;
  2. When moving, I keep at least 10 metres from other cyclists;
  3. Groups shall be no larger than 10 cyclists, respecting distancing guidelines;
  4. When greeting other cyclists, I do so without shaking hands, kissing or hugging or high-fives;
  5. Before and after my ride, I wear a facemask if I'm in a public place;
  6. I wash my hands and my equipment before and after I've finished riding for the day;
  7. Once back at my accommodation, I always take a proper shower.

What hygiene measures are in place to ensure visitors’ safety?

Everyone involved in tourism in resort (tourist offices, accommodation providers, businesses, shops ...) is putting in place measures to keep you safe. We are all ready to adapt to any new directives issued by the Government with regard to the deconfinement plan (facemasks, alcohol hand gel, social distancing measures, regular cleaning schedules...).

What will the accommodation providers’ cancellation terms be? And the activity providers?

Each service provider is free to apply their own cancellation terms, so we advise you to contact your accommodation provider or activity provider for information about their specific circumstances.
Some of them have already let us know that they will be implementing adjusted conditions.

Are specific measures implemented in lifts for summer 2020?

Mask is now compulsory in the queues for chairlifts, in gondolas and cable cars and for all groups of more than 10 people.

What events are happening in Summer 2020?

List subject to change

Our resorts: your safety in mind

Click on the links below for specific resort pages and their information about the health emergency:

Avoriaz 1800
Chapelle d'Abondance
Les Gets
Regions Dents du Midi